INTERACTIVE VOICE RESPONSE
It allows the caller to select an option from a voice menu to access the desired service by tapping a predefined key; uses a variety of prediction algorithms to ensure optimal call distribution.
With automatic guides, callers will be directed to the appropriate people or compartments in your company, which will help save time and money by shortening calls.
AUTOMATIC OUTBOUND CALLS
MAIA can be configured to automatically dial the phone numbers in your list (customers) and send special offers, various information or credit alerts.
REAL TIME CONVERSATIONS
MAIA can answear all phone calls and have real-time conversations with multiple callers at the same time.
MAIA can perform multiple tasks at the same time, such as: answer phone calls, register emails, send conversations to certain departments and more.
SPEECH TO TEXT
Using IVR, MAIA cand transform speech to text, register information and distribute it inside your company, saving time and resources used.
MAIA comes from My Artificial Inteligence Assistant and is a new service available in our portfolio. MAIA is offered as SaaS, available with fast configuration based on innovation technology, automation and cost optimization. It allows API integration and is available 24/7.
Artificial Intelligence is on the rise and so is MAIA. Just give it a try and see all the benefits she has to offfer.
Send us an email firstname.lastname@example.org